Shipping policy

Shipping and delivery

Europaparts Continental sources automotive parts from Spain, Europe and selected international suppliers. Availability, sourcing lead time, parcel size and delivery method vary by product.

Order verification and dispatch

Where vehicle compatibility must be checked, we may contact you for the VIN, registration, model, year, engine or existing part number before dispatch. An estimated sourcing or dispatch window shown in a quotation or order confirmation is separate from the carrier transit estimate.

Shipping charges

The delivery charge available for the destination and order is displayed at checkout or confirmed in writing before a manually sourced order is accepted. Rates can depend on destination, weight, dimensions, supplier location and special handling requirements. Oversized body panels, body kits, glass, hazardous goods and freight shipments may require an individual quotation.

Delivery estimates

Delivery times are estimates rather than guaranteed arrival dates unless expressly agreed in writing. Tracking information is supplied when available after the carrier accepts the shipment. Customs processing, remote-area delivery, weather, transport disruption and supplier delays may affect delivery.

International orders, customs and duties

Products shipped across customs borders may be subject to import VAT, duties, brokerage fees or local charges. Where these amounts are not collected at checkout, the recipient may be required to pay them directly. Customers are responsible for ensuring that products can be lawfully imported and used in their destination country.

Large, fragile and special-handling parts

Body kits, bumpers, panels and other large or fragile items must be inspected when delivered. Where visible damage exists, record it with the carrier where possible, photograph the packaging and product, retain all materials and contact us promptly before installation, painting or modification.

Address accuracy and failed delivery

Please check the delivery name, telephone number and full address before ordering. Additional costs caused by an incorrect address, refused delivery or repeated failed delivery may be charged where permitted by law.

Split shipments

Orders containing items from different suppliers may arrive in separate parcels. We will provide available tracking information for each shipment.

Contact

For delivery support, email info@europapartscontinental.com or contact us on WhatsApp at +34 603 991 409.